Where is my order?

If you believe you should have received your parcel by now, please contact Spotlight directly at hello@spotlightshop.co.uk and we will work with our couriers to find out what’s going on!

I’d like to get a quote for large volumes/bespoke products. What do I do?

We’d love to hear about your project! Please use our contact us page to speak to us directly and get a quote. Please let us know which products you’re interested in, how many units you’d need and if you need any personal branding (We do that too!)

What if something goes wrong?

While we ensure every order is packaged and shipped with care, we understand accidents happen. Please contact us at hello@spotlightshop.co.uk and we’ll be in touch with next steps to resolve the issue.

How are you? How’s your mum?

We’re great thanks! Mum’s doing really well too ♥